Categories意见

共管楼宇最新防疫SOP

2021年10月18日

张惟越 ·物业管理人/佳得楼宇管理有限公司
kenteo.my@gmail.com
FB Page: 管你楼事 https://www.facebook.com/KenTeoPropertyManagement

 

共管楼宇最新SOP出炉,
管理层和住户可要注意了!

随着官方宣布我国冠病疫情将于本月底从大流行转入地方病的阶段,加上逾90%成年人口已完成疫苗接种,政府已从上周一(11日)起让已完成疫苗接种的民众可以自由跨州,再也无需向警方申请准证。

国家安全理事会也于上月8日公布了国家复苏计划第三阶段下,分层楼宇需要严谨遵守的防疫标准作业程序(SOP)。

由于包括雪隆和柔佛等大部分州属目前都处于国家复苏计划第三阶段,本文将探讨,在国家复苏计划第三阶段下涉及共管楼宇的14项SOP,对共管楼宇管理层和住户所带来的影响。

SOP 1:一般卫生措施

在国家复苏计划第三阶段下,共管楼宇的一般卫生措施管理SOP还是没更改,楼宇进出都是得透过MySejahtera 记录,唯有低风险和与冠病患者有偶尔接触但无症状与低风险者,以及体温不超过摄氏37.5度,方可进入楼宇,并全程在共管区域佩戴面罩和保持1米的人身距离。

SOP 2:管理办公室运作

管理榜公示可正常运作,并接受业主上门处理业务,包括缴纳管理费、申请批文或交投诉信,不过管理人员不可超过80%的最高人数上限。

SOP 3:维护与维修工程管理

国家复苏计划第三阶段允许维修工程,但维修工程需按照工程部所批准的建筑业标准作业程序进行。

SOP 4:装修工程

国家复苏计划第三阶段允许个别单位的装修工程,所以在这个阶段业主可进行房子装修工程,但所委任的承包商需按照工程部所批准的建筑业标准作业程序进行。

SOP 5:搬迁事务

共管楼宇业主好消息之一,国家复苏计划第三阶段对于迁入搬出已经放行了,需要入住的共管楼宇业主与租户,请赶快向管理办公室办理手续,并提供搬运运输商的注册车辆号与驾驶员的资料,方便安保人员审核并放行。

SOP 6:邮政、快递与递送员管理

第三阶段并未修改这项SOP,快递或包裹需得送达管理处指定的位置,并遵守无接触递送服务的规定,其它细节则按照访客登记程序进行记录。

SOP 7:访客管理

国家复苏计划第三阶段并不开放访客进入共管楼宇,除了以下几项:

A) 医疗人员到访;

B) 医疗紧急事件;

C) 单位发生死亡事故;

D) 递送疫情相关的物品与基本设施

SOP 8:服务供应商管理

第三阶段已经开放了这项SOP,非基本需要的服务供应商也可回复正常营运, 这包括了房地产中介们可以为准买家和准租户安排看楼房。

SOP 9:承包商管理

第三阶段已开放针对工程承包商的这项SOP,获得委任的承包商需得按照工程部所批准的建筑业标准作业程序进行,并确保入场工作的雇员遵守疫情预防措施。还有,工程动工时段需获得管理处的批文,并按照管理处的指示进行。

SOP 10:住户管理

在共管设备或共有设施活动的住户需遵守1米的安全距离,如果使用娱乐设备或设施,也需得按照国家安全理事会所颁布的措施。还有,国家复苏计划第三阶段并未开放宴会、聚会或其它非正式群聚活动,这也包括了展示展览活动、群聚的商业活动。

SOP 11::共管产业与设施管理

共管楼宇可以开放娱乐设备设施让业主享用了,但健身、运动与娱乐设施的使用,须符合青年及体育部的防疫标准作业程序。还有,管理处也针对泳池与健身房,设定统一时段的使用人数上限。

SOP 12:管理委员会议

在国家复苏第三阶段下,管理委员可以选择召开实体会议了。如果有第三者(供应商)出席,则需按照会场的50%人数上限为标准。 不过,国家安全理事会鼓励管理委员暂时继续举行线上管理会议。

SOP 13:共管楼宇年度会议与特别会议

与委员会议一样,国家安全理事会准许共管楼宇在国家复苏计划第三阶段举办线下年会或特别大会,并指定出席人数不可超过会场的50%人数上限 不过,国安会还是鼓励管理委员办线上楼宇年会或特别会议。办年会的标准作业程序细节,请参照官方最新颁布的版本为准。

SOP 14:商业活动、堂食与客户管理

这是针对综合发展项目的SOP,那些拥有商店或店铺的综合型共管楼宇,在国家复苏计划第三阶段已可以正常营运,但如果要提供堂食服务,则惟有已完成疫苗接种的成年人,加上进入食肆时体温不超过摄氏37.5度,方可堂食用餐。

纵观上述各项SOP,国家复苏计划第三阶段确实开放了很多,但疫情依然高居不下,笔者呼吁业主尽量与您的管理单位配合,一起携手预防冠病入侵您的家园,尽量减少群聚活动,出门在外时也要时时使用消毒液为自己消毒。

Categories意见

首半年房市依然坚挺

2021年10月4日

潘荣德硕士
大马房地产推广大使
Ronaldpua19@gmail.com

 

产业领域上半年总成交量骄人,
显示政府祭出的各项惠民政策奏效。

踏入10月份,我国经济各领域已完全开放,预计在短期内就能跨州,更重要的是有望为我国旅游及酒店业带来新曙光。

笔者引颈长盼的国家产业资讯中心(NAPIC)发布《2021年上半年房地产市场表现报告》,日前终于出炉了。

该报告的数据显示,国内产业领域今年上半年总成交量达13万9754宗,涉及总值620亿1000万令吉,分别按年增长21%和32.1%。

值得一提的是,我国今年上半年仍处于行动管控的封锁阶段,但依然取得如此骄人的成绩,从某种意义上来说,这显示政府在疫情期间祭出的各项惠民政策和措施,例如2021年财政预算案、短期经济复苏计划、国家复苏计划、疫苗接种计划及重开经济领域,都取得了显著的成效,从而加速产业市场的复苏。

报告显示,我国各类产业滞销单位达6万5309个,总值为492亿8000万令吉。

柔房产滞销仍最严重

其中,柔佛州各类房地产滞销情况仍居全国首位,高达2万5797单位;接着是吉隆坡及雪兰莪,分别是8159单位及7766单位。

若进一步分析,其实最令人瞩目的是,我国住宅的滞销单位从今年首季的2万7468单位,于第二季增至3万1112单位,增幅13.3%。

从另一个角度分析,今年上半年,售价介于50万至100万令吉的住宅滞销最为严重,共占了整体的34.8%, 而售价超过100万令吉的房产滞销则仅占11.8%。但毋庸置疑的是,基于我国仍处于国门深锁的情况下,这一类高档住宅肯定是首当其冲的。

丹屋价指数增幅最高

另一边厢,从我国今年上半年的整体房屋价格指数看来,笔者认为,在疫情重创各行各业下,全国屋价平均指数按年只下跌1.2%,这个表现实属不易。

相反的,各州属的屋价指数当中,显而易见的是,吉隆坡的跌幅最为惊人,按年下滑了5.2%。当中原因包括了大多数的外籍人士因前阵子疫情恶化而纷纷回国,以及市中心的产业也出现了有价无市、难以出租和高空置率的窘境,甚至引发了市场的低价抛售。

其他较热门州属的屋价指数,如雪州与槟州则分别按年下跌1.6% 及1.5%。此外,笔者认为当中最令人瞩目的是柔佛、马六甲以及沙巴的屋价指数,分别按年增长2.0%、3.3%及3.2%。不得不提的是,吉兰丹却成为这次疫情期间的黑马,竟取得8.5%的屋价指数按年增长率,成为这次报告的亮点。

第12大马计划成催化剂

令人惊讶的是,目前经济低迷及疫情冲击,今年上半年各经济领域正处于停摆之际,全国仍有1万6600新住宅单位推出,当中包括了有地住宅占了9517单位,而高楼住宅则占了7,143单位。

然而,整体销售增长仍缓慢,只卖出24.7%。无可否认的是,我国发展商须在接下来的日子,在销售策略及配套上多下苦功,以吸引更多潜在买家及投资者。

另外,随着首相日前提呈的第12大马计划订下我国于2025年成为高收入及高科技国家,除了积极推动国家经济复苏,振兴各领域发展,我国产业市场也有望加速复苏,重拾昔日光辉。

如今我国即将步入后疫情时代,产业市场的复苏必然是国内外投资者翘首以盼的。笔者认为这次前所未有的疫情,或将令国内发展商出现新一轮的洗牌局面。

下一期,笔者将与全国读者们深入分析2022年财政预算案房产部分的政策解读。

Categories意见

房屋仲裁庭聆审无期

2021年07月26日

黄伟益
产业管理顾问

 

迟来的正义非正义!

这句英国法谚可以用来形容我国疫情当下的司法运作,包括房屋仲裁庭及分层管理仲裁庭,更因为联邦政府6月份实行的全面封锁(FMCO),还有如今还看不到尽头的国家复苏计划(第一阶段),导致许多案件堆积如山却面对聆审无期的窘境。

迟来的正义非正义!

这句英国法谚可以用来形容我国疫情当下的司法运作,包括房屋仲裁庭及分层管理仲裁庭,更因为联邦政府6月份实行的全面封锁(FMCO),还有如今还看不到尽头的国家复苏计划(第一阶段),导致许多案件堆积如山却面对聆审无期的窘境。

在这期间入禀仲裁庭的案件,除了发展商交屋货不对板、购屋者针对缺陷责任期所提出的索偿,还有楼层之间漏水问题、管理层追讨所拖欠的管理费之外,其他亦会入禀的案件还包括共管机构或管理机构未能如期召开常年大会等。

我早前有协助芙蓉金源大厦共管机构,通过入禀分层管理仲裁庭要发展商交出管理权予共管机构,仲裁庭原订6月28日要针对此案作裁决,如今则因遥无限期的国家复苏计划,一直没有办法择定开庭判决的日期。

除了仲裁庭没有开庭、服务柜台没有人办公之外,更糟的是,许多地方政府的建筑总监部门,简直把行动管控令当作他们可以不上班的借口。尽管政府宣布公务员必须20%上班,而其余80%则居家工作,但直正的实况却是把整个部门关起来,连一个人影都没有。

建议网上聆审

结果,这样的情况往往“益了”那些不奉公守法者,让备受欺压的购屋者有苦无处申诉。他们不仅无法入禀仲裁庭,他们甚至连投诉给建筑总监的机会也被剥夺。即使是吉隆坡市政厅建筑总监部门,也一直等到7月1日才逐渐小规模恢复办公。

至于仲裁庭许多等待排期的聆审,房屋及地方政府部迄今始终没有头绪,完全放任这些案件不理。其实,若房政部能善用这个时段,重新检讨其现行的法规,进而把房屋仲裁庭或分层管理仲裁庭的聆审推上网,这肯定有助于减少更多所累积的案件。

拖慢庭令执行力度

分层管理仲裁庭另一个备受诟病的问题,就是没有在最快时间协助将仲裁庭的裁决,向法庭登记以便取得庭令之效用,进而通过法庭执行这些庭令,来对付没有遵守仲裁庭裁决者。

举例来说,若共管机构或管理机构通过入禀分层管理仲裁庭,针对某位拖欠管理费之业主取得裁决要对方缴付所拖欠的1万令吉管理费。不过,仲裁庭所给予的书面裁决,必须通过仲裁庭方面协助交予法庭登记,始能取得庭令之效用。

在这种情况下,管理层可以选择通过不同的方式来执行这些庭令,这包括冻结欠款业主的银行户头,并要求银行直接从业主的户头扣出这笔钱偿还给管理层,再不然就是通过查封及拍卖令来拍卖所有被查封的流动财产等。

不过,许多由仲裁庭所发出的裁决,往往要耗超过半年甚至一年半载的时间才能够向法庭登记。如今,随着法庭亦因各种所施行的管控令而闭门,这无形中将拖慢管理层要通过法庭执行这些庭令的力度,进而让仲裁庭最终沦为无牙老虎。

应提控不遵守裁决者

此外,房政部亦需正视许多入禀仲裁庭的案件,即使败诉的一方最终未遵守仲载庭的裁决,却没有面对建筑总监开档调查并提控他们上庭的下场。根据2013年分层管理法令第123条文,任何人若不遵守仲裁庭的裁决,一旦被提控且罪名成立,将面对不超过25万令吉罚款、不超过3年监禁或两者兼施。

除了梳邦再也市政厅之外,我们目前还看不到国内其他地方议会的建筑总监,会针对不遵守仲裁庭裁决者将他们提控上庭。这看来也是房屋及地方政府部必须大刀阔斧并改革一番之处。

当局应下令全国各地方议会的建筑总监,须通过开档调查并提控所有不遵守仲裁庭裁决者,以敬效尤。

共管机构无法开线上大会

迄今为止,国内还有许多共管机构或管理机构,仍然面对无法通过网上召开常年大会的痛苦。

一来,有很多牵涉到法庭及技术性的问题,迄今始终无法获得建筑总监给予满意的解答,导致一些通过网上召开的虚拟大会,往往都是在管理层战战兢兢的情况下完成。

房屋及地方政府部长上月23日通过宪报颁布,4项针对建筑总监、发展商、共管机构或管理机构的豁免政令,让许多无法如期召开常年大会的管理层不会面对问题。

不过,这样的豁免政令不颁布还好,一颁布下来反而让人贻笑大方。

当中最经典的莫过于所颁布的宪报,允许从去年3月18日至2021年6月30日为止无法召开常年大会的发展商、共管机构或管理机构,能够免于面对法律问题,不过当局却规定这些常年大会最迟必须在2021年7月1日召开。

试想想,任何由发展商、共管机构或管理机构所召开的常年大会,管理层一般上要发出至少14天的通告给予所有购屋者,始能召开大会。

若这些宪报在6月23日颁布,而管理层则必须最迟在7月1日召开常年大会,在大会通告未足14天期限的情况下,这些常年大会岂不是要面对被判定不合法的下场?

这种种的一切,肯定会让更多投机分子一再滥用其在共管机构或管理机构的权位,进而作出戕害购屋者利益的各种决定。

Categories意见

审视SOP不足 让更多领域复工

2021年07月5日


丹斯里林景清
怡克伟士董事经理
依斯干达海滨控股董事

 

随着2019冠状病毒病的每日新增确诊病例,
在6月持续保持在4000宗以上水平,
政府宣布延长首阶段的全面封锁。

首阶段的全面封锁现已改称国家复苏计划第一阶段,直到符合3项条件,即每日新增病例连续7天维持在4000宗以下、加护病房床位处于中等水平,以及10%人口接种两剂疫苗,才会进入第二阶段。

在我看来,政府在国家复苏计划维持第一阶段的同时,也应该检讨现有的各项防疫标准作业程序(SOP),探讨是否有更有效和安全的方法,让更多经济领域重开。

正如很多公会、团体和机构所言,经过长时间的封锁之后,很多行业的业者都已越来越无力支撑下去,尤其是如今现金流开始出现问题的中小企业。所以,现在的当务之急,是重新审视与改善SOP的不足之处,为国内商家和人民缓解燃眉之急。

轮流上班增感染风险

举例来说,在现有的SOP,必要经济领域的商家或工厂,只能以60%的人力运作。

这项政策不仅冲击了很多业者的生意和员工的生计,也导致整个行业的供应链受到影响。

同时,因为无法让所有员工都同时开工,所以很多业者会让员工轮流上班,而这也在不知不觉中增加了感染的风险。

这是因为,不同批次上班的员工会在平时生活与上班期间接触到同事和其他的人,所以反而更危险。

而且,因为这些员工都能自由活动,有些甚至会出去做散工或者兼职来弥补收入,因此爆发感染群的影响会更加深远,波及更多人。

因此,政府应重新检讨这方面的SOP,以业者能将所有员工管控在同一工作地点的前提下,允许更多经济领域以100%人力开工。

以工厂为例,只要所有员工在经过检测、确定安全和确保所有防疫措施都已经做好之后,就可以把员工分派到各个不同的工厂,然后集中在那里居住和工作。

这样可以方便业者和卫生局严格监督这些员工的状况,也防止员工因在外活动和轮流上班而感染、传染病毒的风险。

即使不幸出现病例,也可以及时把整间工厂的员工隔离起来,避免爆发感染群将病毒传播到更多地方。

另一个政府需要解决的问题,就是改善审批的效率。

事实上,我已不仅一次强调这一点,但无可否认的是,如今在很多政府部门减少人力和在家上班的情况下,很多审批的过程都受到了影响。

我在之前就已经建议,政府部门的公务员应趁着如今许多行业没有运作的时期,尽快把之前积累的申请审批,这样就可以在经济重开后加速让各行各业恢复运作,也能避免新申请涌入而应付不来的情况。

应宣导防疫措施

在我看来,如今很多的抗疫措施和SOP都没有对症下药,导致很多人和商家都不了解严格遵守SOP的重要,所以确诊病例才会一直居高不下。

在这方面,除了加强执法和取缔不遵守SOP的人,政府也应要多多跟人民和商家宣导关于防疫措施和施打疫苗的重要性,尤其是各个重要的经济领域员工。

此外,政府和执法单位也应通过不同的管道,比如电视、社交媒体和实地走访等,向人民及商家宣导遵守SOP的重要,还有不遵守抗疫措施所招致的严重后果。

这样一来,更多人才会更积地极响应政府的措施及政策,从而加强马来西亚抗疫的成效。

国人应自律守SOP

我感到很遗憾的是,即使大马抗疫已超过一年,但很多人对待防疫SOP的态度,就像是“除非遇到警察,否则上车就不必绑安全带”的想法一样,即只要没有碰到执法单位或没人看到,就可以不必遵守SOP。

其实我们应为自己、家人、亲戚朋友乃至于整个国家着想,响应政府在对抗疫情方面的政策与措施,负责任和自律地遵守SOP,同时避免参与任何不必要的社交活动。

身为一名负责任的大马公民,无论去到哪里都应自觉地把口罩戴上、戴好,并保持安全的人身距离和维持良好的卫生习惯,如勤洗手和消毒等。

登记接种疫苗不理想

还有,在接种疫苗方面,很遗憾的是,如今还有很多人民还未登记施打疫苗。

截至6月26日,沙巴疫苗注册人数只占人口区区31.49%,而大马半岛大部分州属的登记率也还没有达到80%。

这可能是因为网络和社交媒体上流传许多关于疫苗副作用的假消息,导致很多人对疫苗产生了恐惧和担忧。

但正如全球各地的医学专家所说,疫苗引起致命副作用的几率是微乎其微的,而且风险比染上冠病来得低。

要知道,疫苗是全世界抑制冠病疫情的关键,假设马来西亚迟迟无法达到大多数人接种的目标,这样只会让疫情毫无止境地肆虐下去,届时我们的国家和所有人民将付出更沉重的代价!

事实上,在怡克伟士的员工当中,已经有1000人接种了疫苗,而我本身也是国内最先接种阿斯利康(AZ)疫苗的接种者之一。

所以,我在此呼吁还未登记接种疫苗的人民赶快行动,因为只有我们团结一致共同抗疫,才有可能战胜这场疫情。

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    The failure of property.eNanyang.my to exercise or enforce any right or provision of these terms and conditions shall not constitute a waiver of such right or provision. If any part of these terms and conditions is determined to be invalid or unenforceable pursuant to applicable law, then the invalid and unenforceable provision will be deemed superseded by a valid, enforceable provision that most clearly matches the intent of the original provision and the remainder of the other provisions of the terms and conditions shall continue in full force and effect. All rights not expressly granted herein are reserved.

    These terms and conditions are governed by and are to be construed in accordance with the laws of Malaysia. By accessing this web site and/or using the services provided herein by property.eNanyang.my, you hereby agree to submit to the non-exclusive jurisdiction of the Malaysian courts in Kuala Lumpur, Malaysia in all disputes arising out of or relating to the use of this web site.

    私隐政策声明

      You agree that Nanyang Press Holdings Berhad and its subsidiaries (“Nanyang Group”) may process, use, disclose and/or retain your personal information in accordance with our Privacy Policy as long as necessary for the fulfillment of the Purposes stated herein.

      In order for us to provide our products and/or services to you in the most efficient and effective manner, we need to collect relevant personal information from you. The personal information collected by us may include, but not limited to, the followings: –

      • Name;
      • Address;
      • Phone Number;
      • Fax Number;
      • Date of Birth;
      • Email Address;
      • Gender;
      • Bank Information;
      • Identity Card Number; or
      • Credit Card Information

      Personal Information that you provide to us will be Processed (as defined in PDPA 2010) for the following purposes: –

      • to process your application and/or request for our products and/or services;
      • to complete transactions with you, manage and verify your membership of our customer loyalty scheme where applicable;
      • to provide you with the products and/or services you have requested or subscribed;
      • to understand and analyse our sales, your needs and preferences;
      • to develop, enhance, market and provide products and services to meet your needs;
      • to conduct marketing activities;
      • to direct market to you;
      • to determine how we can improve our services to you;
      • to process exchanges or product returns;
      • to process payments to you;
      • to enable you to participate in promotions and contests;
      • to investigate and resolve any service issues;
      • to keep in contact with you and better manage any business relationship we have with you;
      • to send you updates on our products, news and events, promotions and rewards, special privileges and initiatives of Nanyang Group, our partners and advertisers;
      • for debt collection purposes;
      • to respond to requests or complaints;
      • for future business opportunities and transactions;
      • for audit, compliance and risk management purposes;
      • to meet legal and regulatory requirements; or
      • for all other purposes incidental and associated with any of the above;
      collectively known as the “Purposes”.<

      Nanyang Group will treat all information we hold about you as private and confidential. In order to provide our products and/or services to you, we may need to disclose your personal information to the following third parties: –

      1. law enforcement agencies;
      2. government agencies;
      3. companies or individuals that act as our agents, contractors, service providers and/or professional advisers;
      4. any financial institution and charge or credit card issuing companies with which you have or propose to have dealings;
      5. our business associates in or outside Malaysia;
      6. to share the information with trusted business partners for the provision of their services
      7. any parties to whom you have given us your express or implied consent to disclose; or
      8. to such other parties as may be permitted under the laws of Malaysia.

      You may contact us at the following contact points should you have any queries regarding this Privacy Policy or you wish to have inaccurate information of you to be corrected: –

      Designation: Data Privacy Officer
      Telephone: 03-7872 6921
      Fax: 03-7872 6994
      Email: pdpa@nanyang.com.my
      Address :1, Jalan SS 7/2, 47301 Petaling Jaya, Selangor

      We will keep this Privacy Policy under regular review and we may amend this Privacy Policy from time to time without prior notice. The updated version shall apply and supersede all previous versions. It is advisable that you check this Privacy Policy on a regular basis.

      This notice was updated: 5th February 2014

      © 南洋商报有限公司版权所有 | Copyright Nanyang Siang Pau Sdn. Bhd.(6164-V)

      电邮:prop@eNanyang.my

      地址: No. 1, Jalan SS 7/2, 47301 Petaling Jaya, Selangor Darul Ehsan, Malaysia

      电话: +603-7872 6888

      免责声明

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        本站显示的所有商标、服务标志与标识,为property.eNanyang.my和/或本站所确认其各自第三方所有人的财产。除非获得本站出现任何商标、服务标志或标识的相关第三方所有人的事先书面同意,否则进入本站的任何一方将不获得准证与权利使用、下载、复制、拷贝或修改此类商标、服务标志或标识,亦不可使用为通往任何property.eNanyang.my网站或其他网站的链接。本站要求用户尊重property.eNanyang.my、其分公司与伙伴的版权,也尊重他人的版权。若您真诚相信本站未经授权复制您的版权作品,并构成侵权,可通知本站指定的版权代理: Nanyang Siang Pau Sdn Bhd, No. 1, Jalan SS 7/2 47301 Petaling Jaya, Selangor, Malaysia,或电邮至 prop@eNanyang.my 。

        本站是在“现状”与“现有”的基础上提供资讯与服务,并不保证无间断或无误差。本站提供的新闻、信息或其他材料可能会有延迟、遗漏、间断与不精确,并可能链接其他服务的提供与内容,本站概不负责。对本站或通过本站提供的广告、任何信息或商品,包括(但不限于)商家在特定目的方面的质量与适合度,本站不作任何明确或暗示的保证。对本站显示、上传、传播或通过本站链接提供的任何劝告、意见、声明、其他材料或资料库,本站不作任何代表,亦不背书其准确性、完整性、及时性与可靠性,但本站保留权利纠正资讯上的任何误差或遗漏。本站虽有意于采取合理步骤,防止引入病毒、蠕虫、“特罗伊木马”或其他破坏性材料到本站平台,唯不担保本站或可从本站下载的材料不含此类破坏性元素,若登录与使用本站提供的任何材料,用户应自行承担风险。不减损以上条文和/或管辖本站所有产品与服务适用协议的条款与条件,本站将采取合理措施,确保本站相关产品与服务交易等所有信息均准确与有效。

        基于合约、侵权、过失、严格法律责任或任何其他因素的任何损失或损害,包括(但不限于):(1) 本站的任何进入、使用或无法进入或使用,或依赖本站材料和/或任何信息;(2) 任何系统、服务器或连接失败、误差、遗漏、间断、延迟传播,或电脑病毒;和 (3) 本网站连接任何其他网站的任何使用或进入,导致或相关的任何损害、损失或开销、直接、间接、特别或连带损害、惩罚性损害或经济损失,本站概不负责。到任何其他网站的任何链接,并非此类网站的背书或验证,用户进入此类网站应自行承担风险。本免除条文将有法律所允许最大程度的效力。

        本站提供前往其他网站的外部链接纯属方便。property.eNanyang.my未调查、验证、监督、保证及背书此类资源的内容、准确性、表达的意见与其他链接(如有),因此类链接的网站由第三方拥有与操作,并不由本站控制,故本站毋须负责,并不保证此类网站的内容、其中点名的第三方及其产品与服务。因此,建议您先阅读本站链接任何网站的隐私政策声明,因用户需自行承担链接到任何其他网站的风险,本站无责任或义务负责此举造成的任何损失。

        本站可要求您赔偿与持续赔偿与下述事项有关或下述事项引起、并使用本站招致的所有负债、索赔、损失与开销(包括任何法律费用):(1) 您使用或滥用本站与在此提供的服务,或 (2) 您无论以何种方式触犯本条款与条件,或(3)与您使用本站有关、第三方因本站侵犯知识产权或所有权而索赔。

        本站保有因任何原因随时终止和/或冻结您进入本站和/或使用本站服务的权利。特别是(但不限于)若您违反本条款与条件的任何部分,或违反任何其他用户或任何第三方的相关权利,本站可终止和/或冻结您的登录和使用权限。

        本站无法履行或执行本条款与条件的任何权利或规定,不可构成对此类权利或规定的弃权。若本条款与条件的任何部分,根据适用法律被裁定为违法或不可执行,那么该违法与不可执行规定,将被视为已由最清楚符合原始规定意向的合法、可执行规定所取代,而且本条款与条件的其余规定将继续全面有效力与作用。本站保留未在此明确授予的所有权利。

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        The following terms and conditions apply to your access and the use of this Web Site and the Services provided herein by Nanyang Siang Pau Sdn Bhd. (hereinafter referred to as “eNanyang.my” and “property.eNanyang.my”). By accessing any page of this Web Site and/or using the services, you agree to be bound by these terms and conditions without limitation or qualification. If you do not accept these terms and conditions, please immediately discontinue access to this Web Site and/or use of the services.

        The information, products and services described or offered on this web site are not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject eNanyang.my or its subsidiaries or affiliates to any registration requirements within such jurisdiction or country. The materials, information (including opinions, commentary and recommendations) and functions provided in this web site shall not under any circumstances be considered or construed as an offer or solicitation to sell, buy, give, take, issue, allot or transfer, or as giving of any advice in respect of shares, stocks, bonds, notes, interests, unit trusts, mutual funds or other securities, investments, loans, advances, credits or deposits in any jurisdiction.

        Although this site may contain or provide access or links to information, opinions or recommendations on products and services of property.eNanyang.my or other parties, does not represent that such products or services, opinions or recommendation are suitable for you. All transactions are done at your sole risk and responsibility and in reliance only upon your own judgment and you will make your own independent evaluation of the suitability of the recommendations, products and services obtained, offered or accessed through this web site. Further you should seek professional advice at all times and obtain independent verification of the materials and information provided herein prior to making any investment, business or commercial decision based on any such materials or information. This site shall have no responsibility or liability to you in respect of any opinions or recommendations expressed by it or any other parties on this site. None of this information, opinions or recommendations contained in this site constitutes solicitations or offers by property.eNanyang.my to sell/buy any products or services, provide any investments or financial advice or an invitation to enter into any legally binding contract or arrangement with you. Your eligibility for any particular products or services is subject to the final determination and acceptance by the Companies.

        Users alone are responsible for the contents of the message they communicate when using property.eNanyang.my services and as well as the consequences of any such messages. You agree that you will not use property.eNanyang.my services for chain letters, junk mail, “spamming” or commercial solicitations. You further agree not to use property.eNanyang.my or its Partner’s services to send any message or material that is unlawful, gives rise to civil liability. All chat and bulletin board communications are public and not private communications. Although property.eNanyang.my reserves the right to remove without notice any bulletin board posting for any reason or no reason, property.eNanyang.my do not have any obligation to delete content that you may find objectionable or offensive.

        Unless otherwise indicated, Malaysian copyright law and international treaties protect all editorial content, graphics, video and soundbites on this site. No part or parts hereof may be reproduced, reused, distributed, adapted, modified, republished, displayed, broadcast, framed, copied or transmitted in any manner or by any means or stored in an information retrieval system without the express permission of property.eNanyang.my who reserve all rights. You also may not without our express prior written content, insert a link to this web site on any other web site, frame or “mirror” any material contained on this web site on any other server. Permission to use Nanyang Siang Pau Sdn Bhd (eNanyang.my and property.eNanyang.my) proprietary content is only granted on a case-by-case basis. Please direct your enquiries to prop@eNanyang.my. The material from this web site is only available for off line informational and non-commercial uses. For such use the content and/or graphics must not be modified in any way. All copyright and other notices on any copy are retained. You may not copy or adapt the HTML code that property.eNanyang.my create to display pages. This also is covered by Nanyang Siang Pau Sdn Bhd copyright. The “look” and “feel” of this web site and its subsites also are trademarks of eNanyang.my. This includes the site colour scheme, button shapes, layout, and all other graphical elements. Any such unauthorised reproduction, retransmission or other copying or modification of any of the contents of property.eNanyang.my web site may be in breach of statutory or common law rights which could be the subject of legal action. property.eNanyang.my disclaims all liability which may arise from any unauthorised reproduction or use of this web site.

        All trademarks, service marks and logos displayed in this web site are the property of property.eNanyang.my and/or their respective third-party proprietors as identified in the web site. Unless the prior written consent of property.eNanyang.my or the relevant third-party proprietor of any trademarks, service marks or logos appearing on the web site has been obtained, no license or right is granted to any party accessing this web site to use, download, reproduce, copy or modify such trademarks, service marks or logos. Similarly, unless the prior written consent of property.eNanyang.my or the relevant proprietor has been obtained, no such trade mark, service mark or logo may be used as a link or to mark any link to the property.eNanyang.my web site or any other site. Just as property.eNanyang.my requires users to respect our copyrights, and those of our affiliates and partners, we respect the copyrights of others. If you believe in good faith that your copyrighted work has been reproduced on our site without authorisation in a way that constitutes copyright infringement, you may notify our designated copyright agent either by mail to Nanyang Siang Pau Sdn Bhd, No. 1, Jalan SS 7/2, 47301 Petaling Jaya, Selangor, Malaysia or by email to prop@eNanyang.my.

        This site is available “as is” and “as available” basis. We do not warrant that this service will be uninterrupted or error-free. There may be delays, omissions, interruptions and inaccuracies in the news, information or other materials available through this web site. We are not responsible for the availability or content of other services that may be linked to this web site. We do not make any warranties, express or implied, including without limitation, those of merchant quality and fitness for a particular purpose, with respect to this web site or any information or services that are available or advertised or sold through this web site. We do not make any representations, nor do we endorse the accuracy, completeness, timeliness or reliability of any advice, opinion, statement or other material or database displayed, uploaded or distributed in this web site or available through links in this web site. We reserve the right to correct any errors or omissions in this web site. Although we intend to take reasonable steps to prevent the introduction of viruses, worms, “Trojan horses” or other destructive materials to this web site, we do not guarantee or warrant that the materials that may be downloaded from this web site do not contain such destructive features. We are not liable for any damages or harm attributable to such features. If you rely on this information and any materials available through this web site, you do so solely at your own risk. Without derogation of the above and/or terms and conditions of the applicable agreements governing all the information and services of the web site, reasonable measures shall be taken by property.eNanyang.my to ensure the accuracy and validity of all information relating to transactions of products and services of related web site.

        property.eNanyang.my shall not be liable for any loss or damages howsoever arising whether in contract, tort, negligence, strict liability or any other basis, including without limitation any damages, loss or expense, direct, indirect, special, or consequential damage, punitive damages or economic loss arising from or in connection with: (1) any access, use or the inability to access or use this website, or reliance on the materials and/or any information in this web site; (2) any system, server or connection failure, error, omission, interruption, delay in transmission, or computer virus; and (3) any use of or access to any other sites linked to this web site. Any hyperlinks to any other websites are not an endorsement or verification of such web sites and such web sites should only be accessed at the user’s own risks. This exclusion clause shall take effect to the fullest extent permitted by law.

        Links from or to the web sites outside of property.eNanyang.my are meant for convenience only. This web site does not investigate, verify, monitor, or endorse the content, accuracy, opinions expressed and other links (if any) provided by such resources as such linked web sites are owned and operated by third parties and are not under the control of property.eNanyang.my. Therefore, we shall not be responsible and makes no warranties in respect of the contents of those web sites, the third parties named therein or their products and services. Furthermore, the links provided in this web site to other shall not be considered an endorsement or verification or approval of such linked web sites of the contents therein. Linking to any other site is at your sole risk and property.eNanyang.my will not be responsible or liable for any damages in connection with linking. It is advisable for you to read the privacy policy statements any web sites which are linked to this web site.

        You will on demand indemnify and keep indemnified property.eNanyang.my from all liabilities, claims, losses and expenses, including any legal fees that may be incurred by property.eNanyang.my in connection with or arising from (1) your use or misuse of this web site and the services provided herein, or (2) your breach of these terms and conditions howsoever occasioned, or (3) any intellectual property right or proprietary right infringement claim made by a third party against property.eNanyang.my in connection with your use of this web site.


        property.eNanyang.my reserves the right to terminate and/or suspend your access and/or your use of this web site at any time, for any reason. In particular, and without limitation, we may terminate and/or suspend your access should you violate any of these terms and conditions, or violate the rights of property.eNanyang.my of any other user or any third party.

        The failure of property.eNanyang.my to exercise or enforce any right or provision of these terms and conditions shall not constitute a waiver of such right or provision. If any part of these terms and conditions is determined to be invalid or unenforceable pursuant to applicable law, then the invalid and unenforceable provision will be deemed superseded by a valid, enforceable provision that most clearly matches the intent of the original provision and the remainder of the other provisions of the terms and conditions shall continue in full force and effect. All rights not expressly granted herein are reserved.

        These terms and conditions are governed by and are to be construed in accordance with the laws of Malaysia. By accessing this web site and/or using the services provided herein by property.eNanyang.my, you hereby agree to submit to the non-exclusive jurisdiction of the Malaysian courts in Kuala Lumpur, Malaysia in all disputes arising out of or relating to the use of this web site.

        私隐政策声明

          You agree that Nanyang Press Holdings Berhad and its subsidiaries (“Nanyang Group”) may process, use, disclose and/or retain your personal information in accordance with our Privacy Policy as long as necessary for the fulfillment of the Purposes stated herein.

          In order for us to provide our products and/or services to you in the most efficient and effective manner, we need to collect relevant personal information from you. The personal information collected by us may include, but not limited to, the followings: –

          • Name;
          • Address;
          • Phone Number;
          • Fax Number;
          • Date of Birth;
          • Email Address;
          • Gender;
          • Bank Information;
          • Identity Card Number; or
          • Credit Card Information

          Personal Information that you provide to us will be Processed (as defined in PDPA 2010) for the following purposes: –

          • to process your application and/or request for our products and/or services;
          • to complete transactions with you, manage and verify your membership of our customer loyalty scheme where applicable;
          • to provide you with the products and/or services you have requested or subscribed;
          • to understand and analyse our sales, your needs and preferences;
          • to develop, enhance, market and provide products and services to meet your needs;
          • to conduct marketing activities;
          • to direct market to you;
          • to determine how we can improve our services to you;
          • to process exchanges or product returns;
          • to process payments to you;
          • to enable you to participate in promotions and contests;
          • to investigate and resolve any service issues;
          • to keep in contact with you and better manage any business relationship we have with you;
          • to send you updates on our products, news and events, promotions and rewards, special privileges and initiatives of Nanyang Group, our partners and advertisers;
          • for debt collection purposes;
          • to respond to requests or complaints;
          • for future business opportunities and transactions;
          • for audit, compliance and risk management purposes;
          • to meet legal and regulatory requirements; or
          • for all other purposes incidental and associated with any of the above;
          collectively known as the “Purposes”.<

          Nanyang Group will treat all information we hold about you as private and confidential. In order to provide our products and/or services to you, we may need to disclose your personal information to the following third parties: –

          1. law enforcement agencies;
          2. government agencies;
          3. companies or individuals that act as our agents, contractors, service providers and/or professional advisers;
          4. any financial institution and charge or credit card issuing companies with which you have or propose to have dealings;
          5. our business associates in or outside Malaysia;
          6. to share the information with trusted business partners for the provision of their services
          7. any parties to whom you have given us your express or implied consent to disclose; or
          8. to such other parties as may be permitted under the laws of Malaysia.

          You may contact us at the following contact points should you have any queries regarding this Privacy Policy or you wish to have inaccurate information of you to be corrected: –

          Designation: Data Privacy Officer
          Telephone: 03-7872 6921
          Fax: 03-7872 6994
          Email: pdpa@nanyang.com.my
          Address :1, Jalan SS 7/2, 47301 Petaling Jaya, Selangor

          We will keep this Privacy Policy under regular review and we may amend this Privacy Policy from time to time without prior notice. The updated version shall apply and supersede all previous versions. It is advisable that you check this Privacy Policy on a regular basis.

          This notice was updated: 5th February 2014

          © 南洋商报有限公司版权所有 | Copyright Nanyang Siang Pau Sdn. Bhd.(6164-V)